Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Arnold has serviced our three units for about 25 years. That in itself should give my opinion of his work and of him as a person. Like others have said, when he leaves I always know everything I need to regarding the state of our systems. If there is a check list of 20 items he will check 25. That’s just the way he is.

GR Lamb

Arnold has been servicing our HVAC equipment for years. His trouble shooting skills are excellent, and he is careful to be sure we know what he is doing and why. Arnold is just starting is own service company A & Z, and based on our experiences he will be successful.

Keith Andrews
BE

As always Arnold delivers good service at a reasonable price. I will use no other company for my HVAC needs.

Bill Ellstrom

Arnold is fully committed to providing stellar customer service. His follow up to insure you are completely satisfied is excellent.

Mary Ellen Dorey
DM

Was thoroughly pleased with A&Z. They were informative of all of the details of the install. Would recommend and definitely use again when necessary.

Daryl McConnell
DT

Very professional – cleaned up his space and I will use his company again.

Diane Tubbs
WC

Wow – Great service! I feel like I have a friend in HVAC business!

William Case

Quick response time. Fast diagnosis of system problem and resolved quickly. Thanks Arnold

Joe Delapaz

Arnold Ortega from A&Z Heating and Air Conditioning is quite simply AMAZING! He’s been bringing my AC back from the brink for about 12 years now. I would NEVER trust anyone else with my system—there’s just too many hucksters and weasels in the AC repair game in the DFW area. Do not waste your time with anyone else. Mr. Ortega is the epitome of integrity. That’s extremely rare in the Dallas area. I left a message for him and was contacted within minutes. He even came out to my house to diagnose and repair my outside unit’s fan motor the SAME DAY. I cannot imagine one of those other companies being that service oriented. Mr. Ortega’s been working with HVAC systems for 30+ years. He gets right to the root of the issue and gets it taken care of, fast. I can’t say enough great things about him, except that I don’t EVER want to call anyone else.

Mike Gould
RS

We have used them for a couple years now and they have always been timely and very fair on their maintenance and repairs.

New customer review, posted within the last 2 monthsRon Schwartz